Here’s to 2017

I hope that in this year to come, you make mistakes. Because if you are making mistakes, then you are making new things, trying new things, learning, living, pushing yourself, changing yourself, changing your world. You’re doing things you’ve never done before, and more importantly, you’re doing something.

—Neil Gaiman

Continue reading “Here’s to 2017”


Keys to Technology Success

I just came across this quotation from Microsoft’s Bill Gates and I think it perfectly states my own belief in how technology can either help or hinder an enterprise.

The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.
–Bill Gates1

I’ve worked with hundreds of enterprises to help them properly implement software solutions Continue reading “Keys to Technology Success”

What’s with the books?

You may notice that in addition to travel technology, I post information about independent bookstores. While travel technology has been my career for over a decade, I also have a strong affinity for anything book related: bookstores, libraries, publishing, etc. When I come across interesting information related to these topics, I include them on my blog as an “aside.”

Welcome to my site

logoWelcome to my new blog. My name is Thomas Sycko. Here, I plan to share my thoughts on travel technology, agency operations, and other things that I think are interesting.

I’ve worked in various roles in the travel industry for over a decade: frontline travel agent, bookkeeper, agent support and training. Now, as a travel technology consultant, I’ve had the opportunity to work with hundreds of different travel agencies of all types, from independent agents just starting out to some of the largest agencies in the country. Continue reading “Welcome to my site”