Technology gives us power, but it does not and cannot tell us how to use that power. Thanks to technology, we can instantly communicate across the world, but it still doesn’t help us know what to say.
— Jonathan Sacks
I just came across this quotation from Microsoft’s Bill Gates and I think it perfectly states my own belief in how technology can either help or hinder an enterprise.
The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.
I’ve worked with hundreds of enterprises to help them properly implement software solutions Continue reading “Keys to Technology Success”
You may notice that in addition to travel technology, I post information about independent bookstores. While travel technology has been my career for over a decade, I also have a strong affinity for anything book related: bookstores, libraries, publishing, etc. When I come across interesting information related to these topics, I include them on my blog as an “aside.”
Do you have a question about Trams, ClientBase or anything else I might be able to answer?
If you take a moment to ask me, I’ll do my best to answer it for you here on the blog. Just click on Ask a Question at the top of the this page.
Welcome to my new blog. My name is Thomas Sycko. Here, I plan to share my thoughts on travel technology, agency operations, and other things that I think are interesting.
I’ve worked in various roles in the travel industry for over a decade: frontline travel agent, bookkeeper, agent support and training. Now, as a travel technology consultant, I’ve had the opportunity to work with hundreds of different travel agencies of all types, from independent agents just starting out to some of the largest agencies in the country. Continue reading “Welcome to my site”